Tuesday, August 25, 2015

Check the due date for all open Cases once a day and set ‘Exceeding SLA’ indication if due date has passed

In this post i will describe  some of the scenarios and  solutions-


- Check the due date for all open Cases once a day and set ‘Exceeding SLA’ indication if due date has passed
- Send monthly news letter automatically to target customers
- Update MSCRM Users details from Active Directory once a day
- Once a month, disqualify all leads with no open activities



Below is the link to above scenarios

https://mscrm2015asynchronousbatchprocess.codeplex.com/

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