Computer Telephony Integration (CTI) with Unified Service Desk (USD) using intelli-CTi

http://dipankarbhattacharya.com/2015/04/27/computer-telephony-integration-cti-with-unified-service-desk-usd-using-intelli-cti/

Understanding the Tracking and Synchronization of Activities with Dynamics CRM

http://dipankarbhattacharya.com/2014/04/21/understanding-the-tracking-and-synchronization-of-activities-with-dynamics-crm/#comment-1774

How to clone a record in Dynamics CRM 2013 without any code

http://dipankarbhattacharya.com/2014/02/19/cloning-a-record-in-dynamics-crm-2013/

Rules to Better SQL Reporting Services

Below is the url-

https://www.ssw.com.au/Ssw/Standards/Rules/RulesToBetterSQLReportingServices.aspx#underline4HyperlinkAction

Check the due date for all open Cases once a day and set ‘Exceeding SLA’ indication if due date has passed

In this post i will describe  some of the scenarios and  solutions-


- Check the due date for all open Cases once a day and set ‘Exceeding SLA’ indication if due date has passed
- Send monthly news letter automatically to target customers
- Update MSCRM Users details from Active Directory once a day
- Once a month, disqualify all leads with no open activities


Below is the link to above scenarios

https://mscrm2015asynchronousbatchprocess.codeplex.com/

An item with same key has already been added.

Entity avproductionstatistic = new Entity("mer_avproductionstatistic");
avproductionstatistic.Id = Guid.Empty;
                                if (avproductionstatistic.Contains("mer_avproductionstatisticid"))
                                    avproductionstatistic.Attributes.Remove("mer_avproductionstatisticid");

CRM How To - Execute Multiple Requests on Microsoft Dynamics CRM with splitting batch file

http://www.karabina.co.za/blog/2015/crm-how-to-execute-multiple-requests-on-microsoft-dynamics-crm.aspx?action=comment&success=true#success


http://www.karabina.co.za/blog/2015/crm-how-to-execute-multiple-requests-on-microsoft-dynamics-crm.aspx?action=comment&success=true#success